First of all, I bought a HitamBerry Bold 9700 from
the Orang Kuning's company at Ipoh Greentown around June 2010.
I signed their 2 years contract to get cheaper price on the phone. I'm poor :(
Then somewhere in end of August,
I accidentally cracked the screen,
half of the screen blackout.
And I accidently killed my Digimon as well.
So, I take it to the Orang Kuning's company,
ask them to repair it for me on 07/September/2010
no warranty because it is my own mistake.
It will cost me RM750 because it need to be repair at Singapore.
Malaysia don't have Hitamberry factory!! FML !!
So, okay, I've got no choice but to repair it.
RM750 just gone like that, they say took me 2 months.
and till TODAY, there's no news about my Hitamberry.
So I went to the company and ask. They have arrive.
Good! Arrived but didn't give any notice to me.
Then when they give it to me, they asked me a question.
"DID YOU GIVE US YOUR BATTERY ? BECAUSE I DON'T HAVE IT. "
So I answered,
OF COURSE YES! IF NOT HOW WOULD I SHOW YOU MY PROBLEM AT THE FIRST PLACE.
and they replied me
Usually when we take the phone, we don't take the battery.
So I was like, okay what the f**k!
Then they tell me
they would call their headquarter at KL to see if the battery is there or not.
And they will call me ( which they told me last time also ) about it on Monday.
So how long must I wait again ? 1 month ? 2 month ?
They said they will call me last time, but they didn't. Will they this time ?
Okay, face it. Orang Kuning's company just lost my Hitamberry's battery!
It's not really the matter of how much it cost of the battery.
It's the matter of their service!
Tell me what should I do?
I'm already freaking frustrated with it and sad.
And I miss my Digimon so much.
I accidentally cracked the screen,
half of the screen blackout.
And I accidently killed my Digimon as well.
So, I take it to the Orang Kuning's company,
ask them to repair it for me on 07/September/2010
no warranty because it is my own mistake.
It will cost me RM750 because it need to be repair at Singapore.
Malaysia don't have Hitamberry factory!! FML !!
So, okay, I've got no choice but to repair it.
RM750 just gone like that, they say took me 2 months.
and till TODAY, there's no news about my Hitamberry.
So I went to the company and ask. They have arrive.
Good! Arrived but didn't give any notice to me.
Then when they give it to me, they asked me a question.
"DID YOU GIVE US YOUR BATTERY ? BECAUSE I DON'T HAVE IT. "
So I answered,
OF COURSE YES! IF NOT HOW WOULD I SHOW YOU MY PROBLEM AT THE FIRST PLACE.
and they replied me
Usually when we take the phone, we don't take the battery.
So I was like, okay what the f**k!
Then they tell me
they would call their headquarter at KL to see if the battery is there or not.
And they will call me ( which they told me last time also ) about it on Monday.
So how long must I wait again ? 1 month ? 2 month ?
They said they will call me last time, but they didn't. Will they this time ?
Okay, face it. Orang Kuning's company just lost my Hitamberry's battery!
It's not really the matter of how much it cost of the battery.
It's the matter of their service!
Tell me what should I do?
I'm already freaking frustrated with it and sad.
And I miss my Digimon so much.